Our Services

Negotiation Skills
Robin Lines Associates understands that in today’s business environment, negotiation skills can be as valuable to the business as the products or services on offer. Competition can be fierce, and to attract or retain customers, companies find themselves offering substantial discounts to clients. These rate cuts may make a client happy and help nurture loyalty, but they can result in significantly lower profit margins.

Negotiation Skills

An Advanced Skillset

In addition to our Negotiation Training service, RLA also offers specific Negotiation Skills training programmes. We use proven strategies that aid you in communicating your fees to clients in a way that helps them understand and manage their expectations regarding project timeframes and costs.

Free Yourself From Absorbing Costs

When projects extend beyond anticipated deadlines, often the provider absorbs the costs of hours’ worth of effort rather than charging them back to the client. Businesses are reluctant to re-negotiate for fear of angering the client but these over-runs can have a drastic negative impact on your organisation.

A Ground-Up Approach

Starting from the ground up, we will help you plan for negotiations, understand aspiration levels and the importance of aiming high. Through this programme, we will help you achieve “Win-Win” outcomes by developing your skills so that you can more confidently deal with professional buyers, handle price challenges, and most importantly, show and build the value in your proposition.

Language is Key

Additionally, we will teach you to use more creative negotiating variables so that when you must make a trading concession, you can do so without reducing the value of your product or service.


Try Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.


We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Execute & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Get In Touch

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Bloxham Mill

Barford Road


OX15 4FF

01295 724142