Services Archives - Robin Lines Associates https://robinlines.com/category/our-services/ World-Class Leadership Development, Sales Coaching and Business Consultancy Mon, 26 Apr 2021 16:02:11 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.1 Become a Virtual Presence Maestro https://robinlines.com/winning-business-remote-programmes/ Fri, 23 Oct 2020 10:25:57 +0000 https://robinlines.com/?page_id=597 The post Become a Virtual Presence Maestro appeared first on Robin Lines Associates.

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OUR PROGRAMMES

Become a Virtual Presence Maestro

The challenges presented by COVID-19 have required a fundamental shift in the way we win business and we motivate our people. Robin Lines Associates understands that to survive, our people need to be equipped with new skills to adapt to the situation. Over the past few months, we have built upon our decades’ of experience developing brand-new, modular development programmes that can be delivered remotely to help your business succeed in a remote world.

Winning Business in the New Normal

A New Way for a New World

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Many clients have told us that the inability to visit clients face-to-face is having a detrimental impact on their business. Without the ‘personal touch’ of body-language cues, it is harder to motivate and influence prospects, more challenging to pick up on non-verbal cues, and tougher all-around to get deals over the line.

Get Started

Robin delivered 2-full days, 100% remotely - this isn’t an easy task but Robin did very well in keeping the training interactive, “virtually experiential”, interest/involvement levels high and some very good real-life examples. He was able to contextualize the training and keep it relevant to the changing times and the “new normal” we are all settling into.

Joy V. Santosh

Digital Operations Manager, ActiveOps (US)

Don’t Let ‘Do Nothing’ Be the Default

Uncertainty about COVID-19 means that for many business leaders, ‘wait and see’ and ‘do nothing’ has become the default position. Changing priorities and fears over the future mean that many of your clients could be reluctant to spend money. We aim to tackle this by improving the influencing skills of your people, equipping your salespeople with the knowledge to reach the crucial decision-makers, and harnessing your people’s existing talents to thrive in today’s climate.

Accelerate Your Sales Pipeline

Our programme is focused on ensuring that deals are concluded in a timely manner. We do this by better preparing your people to step outside their comfort zones, instilling them with confidence to move further up a clients’ hierarchy, and identify the right decision-makers for any given sale. Where even the simplest sales decisions are being handled at C-Level, we’ll ensure your people can be confident in their ability to tailor their pitch and win business.

Keeping Our People Engaged and Motivated

Compassion, Empathy, Understanding

With many of our people working from home, Business Leaders simply must adapt their styles to account for the new normal. When people are used to the typical office experience, remote work can be a lonely, isolating, and frustrating experience. The leadership skills that have succeeded in the past are unlikely to motivate our people or enhance our productivity. 

Get Started

Robin kindly delivered a series of remote sessions towards the tail end of 2020. All sessions were engaging and despite the fact that (based on circumstances) the training was remotely facilitated, the feedback was fantastic. The inclusion of clear methodology and personable advice (based on previous experiences) delivered with a clear understanding of both business requirements and ongoing strategy. Well worth the investment.

Steve Burdett

Western Europe Commercial Director, Nielsen Brandbank

Address Assumptions

There is a significant disconnect between the theory of working from home, and the reality. Many leaders think that all home-workers enjoy working from home, that they are happy, and content. For years, we’ve seen leaders argue against allowing people to work from home because they assume that their people will muck around. In reality, there are a considerable number of people who find home-working difficult; who struggle outside the dynamic structure of an office, and who need a more considered approach from their leaders.

Contentment Increases Productivity

Our Remote Leadership programmes ensure that your people achieve their peak-performance by equipping your leaders with the skills to better communicate, listen more effectively, and most importantly hear what your people aren’t saying as well as what they are. We offer an array of tools to help you identify which of your people needs help to adjust to the new normal, and accelerate the productivity of your people, their engagement levels, and your business.

Ultrapolymers: A Case Study

Blog Robin Lines - 0
Amid the COVID pandemic, Ultrapolymers reached out to us to help their Europe-wide team gain the skills to succeed despite the new challenges.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

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]]> Key Account Management https://robinlines.com/programmes-key-account-management/ Tue, 07 Apr 2020 00:48:10 +0000 http://robinlines.com/?page_id=452 The post Key Account Management appeared first on Robin Lines Associates.

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OUR PROGRAMMES

Key Account Management

Robin Lines Associates has helped many organisations across a variety of sectors implement Key Account Management (KAM) strategies to leverage the value of existing relationships. Our programmes cover the essential components of KAM, from identifying Key Accounts to equipping your people with the skills necessary to leverage these unique clients as part of a long-term business strategy.

Key Account Management

Next-Level Sales

Unlike traditional sales, Key Account Management requires significant investment to yield potential returns. We will show you how to minimise the risks by structurally reorganising your business to streamline management of your Key Accounts and maximise the account’s value.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

A Potent Blend

Key Account Management blends high-performance sales skills with account management techniques to forge mutually beneficial relationships between your organisation and your most valuable clients.

From Preparation to Implementation

Ensuring your business is ready to implement KAM is vital to success. We can undertake a top-down evaluation of your organisation to ensure that every part of your business is ready to play its role in securing the maximum possible returns of a Key Account Management strategy.

Fully Comprehensive, Bespoke Solutions

Once your organisation is ready, we will proceed with a fully bespoke and comprehensive training programme to give your people the skills they need to seize upon opportunities, provide the right solutions and position your organisation as the go-to supplier for the clients identified as Key Accounts.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Key Account Management appeared first on Robin Lines Associates.

]]> Prospecting Skills https://robinlines.com/prospecting-skills/ Tue, 07 Apr 2020 00:42:48 +0000 http://robinlines.com/?page_id=448 The post Prospecting Skills appeared first on Robin Lines Associates.

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OUR PROGRAMMES

Prospecting Skills

Maintaining a consistent flow of new opportunities is vital for ensuring the continued success of your business. At Robin Lines Associates, we have thirty years’ of experience in prospecting, from procuring leads to closing deals. With our help, you can ensure that your people are equipped with the tools and skills necessary to avoid dry sales spells.

Prospecting Skills

Maintaining the Flow

Robin Lines Associates can develop a bespoke Prospecting Skills Programme for you and your people that will ensure that your continued success and growth of your business. Our mixture of theory and practical workshops not only imparts the necessary skills, but gives your people the chance to practice them too.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

The Why of Prospecting

Even when business is booming, you still need to be cultivating new opportunities. A failure to prospect today can lead to a significant dip in workload in a short amount of time. We will ensure your people understand how vital proactive prospecting is.

The How of Prospecting

Using cutting edge techniques, we will look at a variety of methods for keeping lines of communication open with your potential clients. We understand the psychology of the buyer/seller relationship, and instruct your people on how to approach new opportunities while avoiding tired buzzwords and slogans.

Building Long-Term Relationships

Our goal is not only to maintain your flow, but increase your throughput. We will work with your business to identify strengths and weaknesses, focus on areas requiring improvement and work to ensure that each new lead provides further opportunities down the line.

Training How You Need It

We can offer group workshops, seminars, one-to-one coaching and remote conferencing. Our aim is to provide you with the best training experience you could get, at a time and pace that suits your people, and that provides a substantial and sustained ROI.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Prospecting Skills appeared first on Robin Lines Associates.

]]> Presentation Skills https://robinlines.com/presentation-skills/ Tue, 07 Apr 2020 00:37:34 +0000 http://robinlines.com/?page_id=445 The post Presentation Skills appeared first on Robin Lines Associates.

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OUR PROGRAMMES

Presentation Skills Training

At Robin Lines Associates, we understand that even having the best ideas isn’t always enough. Whether you’re giving a Keynote Speech, using PowerPoint, meeting with a client, or talking on the phone, the way you present your information is paramount. We have developed an in-depth programme to make sure you make the best impression possible.

Presentation Skills

Your Ideas Deserve the Best

No matter your field, Robin Lines Associates can develop a bespoke Presentation Skills Programme for you and your people that will wow audiences, entertain clients, and most importantly, ensure that your crucial information is imparted in a professional and memorable way. Many clients add Presentation Skills as part of a Sales Training programme.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

Personal Presentation

It’s not just about having the right look. You need to make sure your body language is saying the right thing. We’ve worked with experts in the field of interpersonal communications to develop a programme that encourages your people to show authority and confidence in the way they stand and how they move.

Speaking Voice

It’s not what you say, it’s how you say it. Do you ‘um’ and ‘err’? Do you trip over words? Do you get flustered? Whether you’re speaking to a group of people in person, or on the phone, those slight hesitations give the wrong vibe. We’ll teach you to speak with confidence and authority, to control the conversation, cut out the hesitation and sell your ideas to your clients.

Presentations Don’t Need to be Boring

We’ve all sat through a dull presentation with a monotone speaker clicking through slides. The most memorable presentations are interactive, engaging and exciting. We’ll teach you how to up your PowerPoint game, and create vibrant presentations that invite audience participation. The more engaged your audience, the better the information will stick

See Yourself as Others See You

How do great sportspeople enhance their game? They watch themselves in action. Our courses emphasise the importance of self-analysis to coach yourself to be better. We use a combination of video, voice recordings and group critique to help people identify areas that need work and turn weaknesses into strengths.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Presentation Skills appeared first on Robin Lines Associates.

]]> Teambuilding https://robinlines.com/services/teambuilding-programmes/ Sat, 04 Apr 2020 20:54:39 +0000 http://robinlines.com/?page_id=237 The post Teambuilding appeared first on Robin Lines Associates.

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OUR SERVICES

Team-building

At Robin Lines Associates we know that a business thrives when it has the right people. We also know that a business needs to be more than a collection of individuals. It must be a group working together towards a common goal. This is where team-building programmes can be of great benefit.

Team-building

Turn the Right People Into a Winning Team

Our programmes serve to build togetherness as well as individual confidence. We aim to ensure that everyone feels valued, that their input is taken into consideration by others and that they begin to see themselves as part of a team.
 
We can deliver our team-building programmes as part of a larger sales or leadership team training programme. Additionally, we can organise event days or residential programmes with activities and seminars designed to maximise the performance of your people.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

Collective Thinking

Team-building is about getting individuals to think collectively, to work in harmony towards a goal. Team-building courses can be fun, dynamic, varied but above all they should be challenging. Our solutions aim to instil in people both a fondness and respect for one another, but also the joys that can be experienced in overcoming challenges and obstacles as a team.
A Sense of Belonging
We’ve found that businesses that foster a healthy group dynamic, with individuals who feel that they belong, are more productive, more creative, have fewer internal conflicts and are simply more efficient. A strong group dynamic can be the catalyst for future growth and prosperity for your business.

Identifying Potential Leaders

Team-building courses are also ideal for finding the future leaders. In a strong group dynamic, natural leaders emerge who have the respect and admiration of their colleagues. This may help you identify future candidates for leadership development training.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Teambuilding appeared first on Robin Lines Associates.

]]> Customer Service Skills https://robinlines.com/customer-service-skills/ Sat, 04 Apr 2020 20:48:05 +0000 http://robinlines.com/?page_id=238 The post Customer Service Skills appeared first on Robin Lines Associates.

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OUR PROGRAMMES

Customer Service Skills

An unhappy customer is significantly more likely to voice their displeasure with a business. In the Social Media Age, an angry customer’s grievances can reach thousands of potential customers within minutes. At Robin Lines Associates, we understand that it’s vital for your customers’ questions and concerns to be dealt with quickly and effectively.

Customer Service Skills

Turn Negatives Into Positives

Life is too busy to be spending hours on the phone with companies, but so many of us do. We do because Customer Service often fails to address our concerns and queries adequately. Our approach to Customer Service is one in which the customer feels valued and who speaks highly of an organisation’s ability to fix their problems.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

Understanding the Concern

Our research shows that the vast majority of negative engagements with Customer Services are due to a failure of the organisation’s representative to understand the customer’s issue. Our programme is customer-focused, ensuring that your people are trained to listen to the customer’s pain and respond empathetically to their need.

Building Trust

It takes very little to erode trust in the relationship between customer and business. A customer who feels they have been cheated, kept in the dark or otherwise disrespected will quickly look to jump ship. However, a customer who feels encouraged by your approach in tackling their problems is more likely to stick around because they will have confidence in your ability to handle future problems.

Stop Getting it Wrong

Some of the most substantial Customer Services expenses come from just getting it wrong. Using the wrong language, addressing the wrong concern, offering the wrong solution, etc. If your customers are seeking new paths because of their experiences with your Customer Service team, you are getting it wrong. We’ll help you put it right.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Customer Service Skills appeared first on Robin Lines Associates.

]]> Negotiation Training https://robinlines.com/services/negotiation-training/ Mon, 30 Mar 2020 19:59:00 +0000 http://robinlines.com/?page_id=215 The post Negotiation Training appeared first on Robin Lines Associates.

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OUR SERVICES

Negotiation Training

Robin Lines Associates understands that negotiation skills are key to the success of any business in today’s complex world. Everybody wants the best deal but sometimes individuals lack the abilities required to get that deal. In the short-term, not getting the best deal may result in a hit to your profit margins but in the long-term, it can be catastrophic.

Negotiation Training

Winning Better Business

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You may need to negotiate with suppliers, clients, trade unions or even other departments within the same organisation. This is why our negotiation skills training solutions are completely bespoke, not an off-the-shelf solution. We work with you to understand your business, understand your goals and help you achieve a sustainable, long-term improvement in performance when negotiating.
Get Started

Within three months of our session, our firm noticed a clear boost to the value of our deals. We had previously felt we needed to give away between 5-15% to get the business. Not only are we giving away much less, but we're even winning business that we wouldn't have before!

Senior Partner

Leading Accountancy Firm (NDA)

Identifying Problems

Whether it’s a lack of confidence, personal skills or an unclear negotiation strategy, we can help you and your people learn what is necessary to become more effective negotiators and help your business achieve the best deals on an ongoing basis.
Developing Solutions
As we work with your business, we will help you and your people develop better negotiation strategies, and refine personal skills and behaviours in order to become more confident and savvy negotiators. In addition, our negotiation skills training solutions help to develop personal confidence, teach valuable skills at coping with difficult situations and managing conflict while maintaining the professionalism you expect from your people.

Getting the Best Deals

All of these important skills will not only help your business achieve the best deals but they will also aid in developing the image of your business, improving your relationship with clients and/or suppliers and resulting in tangible, sustainable long-term benefits. Our clients have reported a significant ROI within months’ of implementing our methodology, and substantial reductions in the number of discounts they have needed to offer to win the business. Your products and services are valuable, and we will ensure that you can convince your customers of that fact.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Negotiation Training appeared first on Robin Lines Associates.

]]> Business Development https://robinlines.com/services/business-development/ Mon, 30 Mar 2020 19:50:13 +0000 http://robinlines.com/?page_id=211 The post Business Development appeared first on Robin Lines Associates.

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OUR SERVICES

Business Development

Robin Lines Associates has a long history of helping businesses reach their long-term goals. Whereas our sales training courses are designed to help your business generate more leads and close more sales with the end user, our business development courses are designed to be a more comprehensive solution for when businesses need to develop and implement growth opportunities both internally and externally.

Business Development

The Solution That’s Right For You

We will work with your business, take time to understand your situation, your short and long-term ambitions and develop a programme from the ground up that will see your business grow and develop in the way that is right for you. Whether you’re looking to grow your business, implement a prospecting strategy, or develop your people’s skills, we’ll make sure you get the support you need.
Get Started

I really enjoyed working with Robin, he has great ability in understanding your requirements and this includes challenging thought process, to ensure the brief is very clear.

David Yearsley

Managing Director, Give as you Live Ltd

Finding Opportunities and Building Relationships

Our courses are designed to help your business develop new opportunities and foster new relationships. We aim to provide you and your people the skills and techniques they need to thrive, while showing a tangible ROI.
A Comprehensive Suite of Solutions
Whether communicating new products or services to potential customers, developing new or more effective marketing literature, planning and preparing presentations using tools such as PowerPoint, or providing better feedback to management, we are positive that we can develop the correct programme for you and implement it either through specific training days, or by working closely with you to develop an in-house, ongoing training solution.

The Support You Need at the Speed You Need It

We will take the time to understand your business, your current needs and your long-term goals. Calling upon our years of experience, as well as our knowledge of all modern training methods, we will then develop a business development solution tailored specifically to you.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Business Development appeared first on Robin Lines Associates.

]]> Sales Training https://robinlines.com/services/sales-training/ Mon, 30 Mar 2020 18:55:37 +0000 http://robinlines.com/?page_id=192 The post Sales Training appeared first on Robin Lines Associates.

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OUR SERVICES

Sales Training

Robin Lines Associates specialise in providing sales training solutions to any size of business. We work alongside our clients to develop bespoke programmes tailored to the specific needs of your industry. Our programmes are suitable for B2C, B2B and retail sectors, and are effective for training new salespeople or improving and expanding the skills of existing salespeople.

Sales Training

A Solution at Every Level

We offer beginner through to advanced courses, with a focus on skills, techniques and behaviours that will facilitate long-term sustainable growth in sales performance. In addition, we can work with the business to develop a fully bespoke on-going sales training programme and provide your business with the foundations necessary for future success.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

Building Personal Skills

Additionally, our programmes are designed to enhance personal skills such as confidence and motivation facilitating improvement in an individual’s ability to win new business, deal with high-pressure meetings and pitches and adapt to new or changing situations with ease. Because we have many years’ experience working with international clients, we can also help your business improve global sales by building an understanding of different sales climates.
Substantial ROI
Our goal is always for you to see tangible, sustainable improvements in sales performance and a substantial ROI by finding the right way for you to create the right results. We have a proven track record, working with clients across all business sectors, in delivering on our promises. Your success is our success.

We Have the Solution to Your Sales Need

Whether you’re looking for beginner sales techniques, advanced sales techniques, sales presentation skills, value selling, objection handling, closing techniques or account management sales training, we’re positive that we can offer something to suit you. Our methodologies will help you beat and outsell the competition.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

Contact Us

[contact-form-7]

The post Sales Training appeared first on Robin Lines Associates.

]]> Leadership Development https://robinlines.com/services/leadership-development/ Sat, 28 Mar 2020 17:30:17 +0000 http://robinlines.com/about-page-showcase/ The post Leadership Development appeared first on Robin Lines Associates.

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OUR SERVICES

Leadership Development

At Robin Lines Associates, we understand that businesses need people with tangible leadership skills in order to grow and progress. Confidence, motivation, communications skills and conflict resolution are just some of the qualities that define an effective leader. The best leaders inspire those who follow them to be dedicated to the cause.

Leadership Development

The Midas Touch

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We offer beginner through to advanced courses, with a focus on skills, techniques and behaviours that will facilitate long-term sustainable improvements in leadership. We can also work with the business to develop a fully bespoke on-going leadership training programme and provide your business with the foundations necessary for future success.
Get Started

The six days I spent with Robin were fun, engaging, but most of all, informative. It made me review my personal offering whilst affecting how I interacted with colleagues; whether direct reports or managing upwards.

Darren Hatherley

Director of Sales Development, ADP

Trickle Down Effect

Good leadership is a must for any business. When a company has good leadership, the effects trickle down throughout the organisation, stimulating improved productivity and a happier work environment. Interpersonal conflicts in the work place smother business performance, lead to lower sales and a demotivated workforce.

We Know the Qualities of Good Leaders

A good leader is one who knows when to step in and be strict, how to resolve a crisis, how to steer the ship in the right direction and how to make every employee feel like a valued member of the team. A valued employee is a happy worker and significantly more productive. Leaders gain the respect of others, both from the workforce and from customers. They help instil and further the image of the business to everyone who interacts with the organisation at every level. They are the people who will help your business succeed.

Discover, Nurture, Develop

Our leadership development programmes will help your organisation discover the leaders in your midst, help those leaders harness their innate abilities and develop their skills to produce immediate and sustainable improvements across the board. We don’t peddle an off-the-shelf, one-size-fits-all approach. Instead we work closely with our clients to develop the solution that is right for you, for your business and for the people in your business.

Our Three Stage Process

Research & Analysis

We spend some time within your business, understanding its people and culture. By talking with and observing your people in action, we start working on an approach that suits you.

Planning

We'll go over our findings with you and suggest a plan of action, according to your needs and budgets. Using the knowledge we've gained from your business, we'll tailor our suggestions to fit naturally with your organisational culture.

Implement & Monitor

We'll deliver the programmes you've agreed to on time and to schedule. You'll be kept up-to-date every step of the way and we'll also monitor your people's ease with our content, further tailoring the programme if required.

Address

Bloxham Mill, Barford Road, Bloxham, OX15 4FF

Telephone

01295 742142 | 07548 023711

Email

info@robinlines.com

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