BlogLatest From Robin Lines Associates
Tips, tricks and insights from Robin Lines.
Delivering constructive criticism is a crucial part of a leader’s job. The key is to ensure that criticism is not delivered as a reprimand, but an invitation to engage in a dialogue.
While we can teach salespeople skills that help them to close more deals, the primary difference between the good and great salespeople is an understanding of what makes a world-class seller.
Why should customers buy from you and not a competitor? Often, the answer is ‘value’ but value isn’t merely about price but about differentiation.
Trust is vital in business. Just as your customers need to trust you, your people need to trust in your leadership. Here’s four ways to develop trust.
If a client’s spending habits or purchasing frequency change, you can consider them lapsed. How do you win back a lapsed client? First, you need to find out why.
In this video, we take a close look at People Engagement: What is it, why is it important, how can it be measured and how can you improve it?
If your salespeople are struggling to close sales, then there is a very good chance they are making one or more of these critical errors.
What’s better than making a sale? Building an ongoing business relationship that generates further sales. Here we look at some simple ways to get started with relationship building.
Great leaders need a variety of skills, and the wherewithal to apply those skills in the workplace. We look at six vital skills great leaders should have.
People are not as productive when they are bored. In this article, we briefly discuss why leaders should develop a culture of fun and a few pointers to get them started.